CFI Requests

1-833-405-1234 (Microsoft appointment)

Opening Hours:
Monday to Friday
8:30 am - 4:30

Who Can Submit a Request

The following may submit requests:

  • Parents or guardians responsible for an Inuk child;
  • An Inuk child who is 16 years or older, representing themselves (for all services);
  • An Inuk child who is 14 years or older, representing themselves (for health services only);
  • An authorized representative of the child, parent or guardian (the parent or guardian must give verbal or written consent in such cases).

How to Submit a Request

** Additional information may be required depending on the funding request.


Processing Requests

As soon as the complete application is submitted, the CFI team will review the request. Once processed, the decision made will be communicated to the applicant via email. A file number will be assigned to your funding request. Subsequently, if you need to contact us regarding your request, it is crucial to provide the file number associated with this funding.

Individual/family request2 working days (Monday to Friday)
Group/project request5 working days (Monday to Friday)

If you are not satisfied with the decision rendered, you may contact the CFI Nunavik team and we will guide you through the appeals process.


**It is important to note that CFI does not currently provide upfront funding but rather operates on a reimbursement basis with supporting invoices.

How to request a refund?

To request a refund, you need to follow these steps:

  1. Fill out a refund request form.
  2. Select a refund option:
    • Direct deposit: Please complete the dedicated form and provide a void check.
    • Check: Please complete the dedicated form.
  3. Send the completed forms along with the invoices to the email address specified in the approval letter. Make sure to include the file number of the funding.

For products and services that have already been paid for, the person who incurred the expense may request reimbursement. Service providers also have the option of billing us directly for a request that has already been approved.

Please note that the refund processing time can extend up to 21 business days. If, beyond this period, you haven't received your direct deposit, please let us know. Refunds by check may take more time.