Coordinator, Well-being of elders and fight against mistreatment:
coordinator.wellbeing.elder@ssss.gouv.qc.ca
Who can report mistreatment?
Anyone who witnesses mistreatment can report it, including family members, caregivers and professionals. A person experiencing mistreatment can also file a complaint directly.
How to file a complaint
Contact the Complaints Commissioner of the institution where a person has or is experiencing mistreatment:
UTHC services:
E-mail: complaints.kuujjuaq@ssss.gouv.qc.ca
Toll-free number: 1 833 964-2905, ext. 2509
Telephone: 819 964-2509, ext. 2509
IHC and Ullivik services:
E-mail: complaint.commissioners.csi@ssss.gouv.qc.ca
Toll-free number: 1 888 988-2669
Telephone: 819 988-2957, ext. 4274
Regional services:
E-mail: complaints.nrbhss@ssss.gouv.qc.ca
Toll-free number: 1 833 428-4242
Talk to someone you trust (family, friends) or call:
- Kamatsiaqtut: 1-800-265-3333 24/7 - toll-free, Inuktitut or English
- First Nation and Inuit Hope for Wellness Help Line: 1-855-242-3310 24/7 English and French
- Inuit Values & Practices: 1-877-686-2845 (English/ Inuktitut)
- Mistreatment Helpline: 1-888-489-2287 (English/ French / Inuktitut - on request)
- CLSC (24/7): 819-XXX-9090